A Complete Service
Initial Consultation
An appointment can be arranged to meet in our West Sussex showroom or at the project location to discuss all aspects of design, quality, yarn types and colours.
Design and Sampling
Based on the outcome of the consultation we can produce artwork for consideration and then proceed to sampling for quality and finish approval.
Survey & Quotation
We can work from CAD drawings or arrange site surveys to enable a quotation to be prepared. This can include installation, within the UK or overseas if required.
Ordering & Production
Upon receipt of a signed acceptance of quotation, we would submit a deposit invoice to enable the order to be processed and production to commence.
Project Management
We pride ourselves on providing the same contact personnel from the initial consultation, quotation, order process, delivery and installation to ensure continuity and service throughout the project.
Transport
Our freight forwarders can arrange road, sea and air freight, with groupage and dedicated options worldwide. We can arrange delivery to nominated agents or door-to-door shipments, if preferred.
Installation
We can arrange fitting with supply of materials throughout the world. Our installers are experienced in all methods, including stretched gripper fixing, adhered systems and our Velcro technique, to allow access on yacht and aircraft installations.
Maintenance
We can offer a maintenance programme for carpets and rugs through our recommended advisor, who travels across the UK and overseas. We can supply cleaning equipment and training for larger properties or superyachts.